Before sending your phone to a merchant, we would advise you to remove your cloud account from the Android device you’re selling. This is simply to allow the merchant to test your device’s performance and functionality, so you can get the most money for your phone.
Unfortunately, many customers ignore this advice and send their Android phones locked to cloud accounts which complicates the trade-in process. If a merchant isn’t able to carry out the relevant testing procedures, your device will be graded as no value. As a result, the entire trade-in experience will be disappointing. Removing cloud accounts before sending your phone away will help to ensure that the process is plain sailing.
The only thing we’d like to mention before we go ahead, is that you should remember to back up your data first if you want to be able to access it later on.
Don’t confuse account removal with deleting your account. When you remove your cloud account from a device, you simply exclude it from a list of devices that account can be accessed through. You can add your account to other devices or restore its content and still have access to it. Whereas deleting an account is different. It means it will be gone forever once you hit that delete button. Also, don’t forget to reset your device to factory settings and go through additional steps to further protect your privacy.
Without further ado, we have put a few steps together to guide you through the process of removing a cloud account from your Android phone. Navigate through the content menu below to jump to the guidelines that you need.
Most Android phones require you to have a Google cloud account in addition to the phone’s manufacturer’s independent account to use Google’s services like the Play Store, Gmail etc.
You can find your Google account under your phone’s settings and easily remove it by following these steps:
If you forgot your Google account password, follow the instructions here.
It can happen that your phone's screen is damaged and you're enable to follow the steps above and remove your Google account using the device's settings. In this case there's an easy alternative to do it remotely.
It’s easy to remove a Samsung account on Samsung Galaxy S7, S8, S9 and S10. The process is similar for devices newer than Galaxy S5. All you need to do is to follow these steps:
If you forgot your Samsung account password, Samsung has clear instructions on what to do here.
Huawei phone users can log out of their Huawei ID easily by following the steps below. However, in order to remove their cloud account from their device, a factory reset needs to be carried out as well.
If you can’t remember your Huawei ID password, check this Huawei support page.
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