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We won't keep your bank details

Your order will be sent to Phone Convert and any record of your bank details removed from our system.

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We will never sell your details onto a third party for marketing purposes. You may receive marketing communication from Compare and Recycle which you can opt-out from at any time.

Your details will be sent to Phone Convert and by submitting this order you are agreeing to the Phone Convert Terms and Conditions. Compare and Recycle are not the company buying your device and will not be involved in the selling process. Compare and Recycle may send you marketing communication but you can opt-out at any time. See our Privacy Policy for more information.

Phone Convert T&Cs

Terms & Conditions

These terms and conditions apply to the use of this website at phoneconvert.co.uk. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions.

If you disagree with the terms and conditions, you should not proceed further with any order.

PhoneConvert can only be used by people who have registered with us. You must be a resident of Great Britain/ Northern Ireland or Western Europe. You must be legally capable of entering into a contract, Must be aged 18 or above if you are younger then 18 you must make sure you have obtained your parent's or guardian's consent to sell your phone.

This web site is run by Phone Convert Limited through Visor Ltd, Also known as the "webmasters" of this site, email info@visormedia.co.uk for more information.


In making use of the web site you agree to abide by any and all of the following terms and conditions governing use of the web site ("Acceptable Use Policy"). No charge is made by Phone Convert Limited for your use of the web site, though you should be aware that local telephone call charges at rates as publicised by your telephone operator may apply. We hold no responsibility for charges incurred when calling our telephone number. Mobile telephone charges can vary, and so it is your responsibility to check how much your call charges will cost.

Acceptable Use Policy

You agree to abide by all applicable laws, regulations and codes of conduct and ensure that any content uploaded or distributed or stored by you does not infringe the rights of others.

All material on the web site and any material sent to you by e-mail or any other form ("the content") belongs to us or our licensors. You may retrieve and display content from the web site on a computer screen, print individual pages on paper, photocopy and store such pages in electronic form on disk (but not on any server or other storage device connected to the network) for your personal, non-commercial use.

We, Phone Convert Limited, own the copyright and all other intellectual property rights associated with the content save where otherwise stated.

Except as specifically stated in these terms, you may not do any of the following without prior written permission from us:

  • Reproduce, modify or in any way domestically or commercially exploit any of the content;
  • Redistribute any of the content (including by using it as part of any library, archive or similar service);
  • Remove the copyright or trademark notice(s) from any copies of content made in accordance with these terms;
  • Create a database in electronic or structured manual form by systematically downloading and storing all and any of the content. Requests to republish, redistribute or link to content should be addressed to PhoneConvert at info@phoneconvert.co.uk.

You agree not to:

  • Impersonate another person or use a false name or a name you are unauthorised to use or create a false identity or e-mail address or try to mislead others as to the identity or origin of any communications;
  • Modify, access or make available data stored on a computer device which you have accessed through our network, when either the owner of the data, computer or device has taken steps to prevent you from doing this or the owner has expressed a wish that you do not do this;
  • Make available or upload files that contain software or other material, data or information not owned or licensed to you or collect information about others (e.g. names/addresses) without their prior consent;
  • Damage, interfere with or disrupt access to the web site or do anything which may interrupt or impair their functionality;
  • Save as authorised in these terms, make any commercial or business use of the web site or resell or commercially benefit from any part or aspect of the web site;
  • Publish, post, distribute, disseminate or otherwise transmit defamatory, offensive, infringing, obscene, indecent or other unlawful or objectionable material or information;
  • Threaten, harass, stalk, abuse, disrupt or otherwise violate the rights (including rights of privacy and publicity) of others;
  • Make available, upload or distribute by any means any material or files that contain any viruses, bugs, corrupt data, "trojan horses", "worms" or any other harmful software;
  • Falsify the true ownership of software or other material or information contained in files made available via the web site;
  • Obtain or attempt to obtain unauthorised access, through whatever means, to the web site, other services or computer systems or areas of our or any of our partners networks which are identified as restricted;
  • Set up links to the web site, except to the home page of PhoneConvert without express written permission from the webmasters.

We retain the absolute right to prevent you accessing the web site, without prejudice to any of our accrued rights, where we in our sole discretion consider that you are contravening our Acceptable Use Policy or any other aspect of these terms.


Where the web site requires that you register in order to use it, you are obliged to provide accurate and complete registration information. It is your responsibility to update and maintain any changes to that information (including your e-mail address) by altering your details as appropriate.

  • Any other person sharing your user name and password;
  • Access through a single user name and password being made available to multiple users on a network.

When you register to use the web site, you will be obliged to click on an icon indicating that you have read, understood and accepted these terms and conditions. You will not be allowed to register unless you indicate your acceptance of these terms and any other terms and conditions that may apply.

E-mail Policy

We will not respond unless required to do so by law to any electronic mail ("e-mail") which contains threatening, abusive, malicious, pornographic, obscene, defamatory or otherwise illegal or inappropriate material. We reserve the right to take such action as we in our sole discretion deem fit in respect of such material.

Unless you indicate to the contrary all e-mails received will be taken to be submitted, where appropriate, for publication, free of charge. If we decide to publish an e-mail from you on the web site we will incur no liability to you by doing so.

Where appropriate we will endeavour to respond to e-mails with 2 days of receipt, but we cannot and do not guarantee to respond to e-mails. E-mails will generally be stored for 12 months after which time they will automatically be deleted. An e-mail sent to the incorrect destination is liable to be deleted immediately and if you are unsure of the correct destination for your e-mail please contact info@phoneconvert.co.uk.


You agree that we have no control over third party content and information which can be accessed using the web site and that we do not examine or edit the use to which you or others put the web site or the nature of the content or information being accessed and that we are excluded from all liability of any kind arising from such content or information.

You furthermore agree to indemnify us in the manner set out below in these terms in relation to your use in any way of the web site.

We reserve the right to remove any information/material we deem to be in breach of any of these terms without notice, and without prejudice to any other accrued rights, and/or to make available such information/material when required to do so by law or when requested to do so by regulatory bodies or law enforcement organisations.

We take all such steps as are reasonably necessary to provide a fast and reliable service, but exclude to the fullest extent permitted by law any liability for the security of the services on the web site or for any disruption of the web site however caused, loss of or corruption of any material in transit, or loss of or corruption of material when downloaded onto any computer systems.

We provide the web site on an "as is" basis and make no representations or warranties of any kind as to the web site or the content. We make no representations or warranties about the accuracy, completeness or suitability for any purpose of the content published on the web site. Any liability, however it occurs, for any such inaccuracies or an error is expressly excluded to the fullest extent permitted by law.


You agree to indemnify and hold us and any of our officers, employees and agents harmless from and against all and any expenses, losses, liabilities, damages, costs or expenses of any character incurred or suffered and any claims or legal proceedings which are brought or threatened, in each case arising from your use of, or conduct on, the web site and/or a breach of the Acceptable Use Policy and/or any of these terms.

Software and Security

We are not responsible for any technical or other issues that may arise if you download software from external third party web site (e.g. Acrobat Reader) or upgrade your browser software to enhance your usage of the web site.

Changes to these Terms and Conditions

We reserve the right to make changes to any part of the web site. Due to our policy of updating and improving the web site, it may therefore be necessary to change these terms.

In the event that we change the terms, we will notify you by providing a clear link within the relevant web site to the detailed changes. If you use the web site after we have published or notified you of the changes, you will be agreeing to be bound by those changes. If you do not agree to be bound by them, you should not use the web site.

Advertising and Sponsorship

The web site may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the web site complies with applicable laws, codes and regulations. We exclude to the fullest extent permitted by law any responsibility for any error or inaccuracy appearing in any advertising or sponsorship material. Please refer to our privacy policy for the use of cookies in relation to targeting potential advertisers.


We may terminate the provision of the web site or restrict your access to them without any prior notice to you where (by way of example and without limitation): (1) there is a regulatory or statutory change limiting our ability to provide the web site; (2) any event beyond our reasonable control prevents us from continuing to provide the web site (for example, without limitation, technical difficulties, capacity problems and communications failures); or (3) we consider in our sole discretion that you are abusing the services provided by the web site or are otherwise acting in breach of these terms.

As this is a shared service with other users, you agree that if the demand for the services provided by the web site is in excess of our ability to meet the capacity, we may either share the capacity among all users or we may give you notice by e-mail that the provision of the web site will terminate. Any such termination will not affect your accrued liabilities incurred prior to any such termination.

Additional Services

These terms shall be governed by and interpreted in accordance with English law and you irrevocably agree that the courts of England and Wales shall (subject to the paragraph below) have exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with these terms.

For our exclusive benefit, we shall retain the right to bring proceedings as to the substance of the matter in the courts of your country of residence or, where these terms are entered into in the course of your trade or profession, the country of your principal place of business.

Choice of Law and Jurisdiction

Your dealings with any third parties, in particular advertisers and/or merchants, through the services provided by the web site and any terms, conditions, warranties or representations with such third parties are solely between you and such third party. You agree that we are not liable for such dealings, and you agree to indemnify us in the manner referred to above in these terms in relation to such dealings.


You may not assign, sub-license or otherwise transfer any of your rights under these terms. If any part of these terms and conditions is found to be invalid by any court having competent jurisdiction the validity of the remaining terms will be unaffected. If either party does not exercise any right or remedy under these terms, this will not be taken to mean that they have been waived.


If you have any queries concerning any part of these terms and the privacy and e-mail policies contained in them, please contact us at info@phoneconvert.co.uk

Data Protection

PhoneConvert will only use any personal data collected during your use of this web site in accordance with current UK data protection legislation. Contact if you wish to enquire about our privacy policy.

Buying Policy

These terms and conditions apply to the use of this website at http://www.phoneconvert.co.uk/">phoneconvert.co.uk. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions.

If you disagree with the terms and conditions, you should not proceed further with any order.

PhoneConvert can only be used by people who have registered with us. You must be a resident of Great Britain/ Northern Ireland or Western Europe. You must be legally capable of entering into a contract, Must be aged 18 or above if you are younger then 18 you must make sure you have obtained your parent's or guardian's consent to sell your phone.

Supplying Us

You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the mobile phone(s) you have agreed to supply. We will send you a confirmation by email once we have received your phone(s). We may refuse to accept an offer of supply: if there has been a pricing or product description error; or if you do not meet any eligibility criteria set out in our terms and conditions.


The prices on our website phoneconvert.co.uk include VAT (Where applicable) at the current rate. We can change the prices without any notice and at any time. The orders which have been placed will be paid at the price agreed on the website and email. Once the order is confirmed you have 14 days to send the mobile device. If we receive your items after this we would look at the current prices and pay you.


Once we receive your item(s) and it meets our terms and conditions, we will send a you a your payment the way you required it. The cheques will be sent out the same day (Monday to Friday working hours apply) via first class Royal Mail.

Payments will only be made to the name and address you entered when you registered.

Please note that we are neither liable nor responsible for any failure to perform or delay in performance of our obligation if it is cause by events outside our control.

Terms and Conditions for Mobile Phones


  • The phone must be in full working order.
  • The phone must switch on and off.
  • The phone must be complete with all covers and bodywork.
  • The body work must be integral, not crushed or water-damaged.
  • The phone must be fully functional. This includes functionalities like Bluetooth and camera.
  • It must make a test call.
  • The screen must be intact and fully functional beyond the network welcoming.
  • The LCD must have no lines or missing pixels.
  • There should be no cracks and lcd should not be bleeding.
  • The battery must be included.
  • Slider mechanisms must function correctly.
  • All the buttons on the keypad must work.
  • The phone should not have too many marks or scratches because everyone wants to look good.(Normal cosmetic wear and tear is acceptable).
  • If the mobile phone has a touch screen the touch screen must be fully functional.


Once we receive your phone(s) it will be checked by one of our engineers, in case the phone(s) is physically damaged/crushed/damaged casing or if any of its functions are not working properly, phone(s) will be classified as a Non-working/broken phone.

  • Physically damaged/crushed/damaged casing or if any of its functions are not working properly, phone(s) will be classified as a Non-working/broken phone.
  • No integral parts should be detached from the main body of the phone in any way or be missing.

Wrong model

If a phone fails to meet our terms and conditions we will:-

  • Confirm the correct mobile phone by email for you to accept the revised offer. change your order according to the condition or the model of phone(s) that you have sent us.
  • Propose an adjusted price by email. If you choose to decline our new offer, we are happy to return the phone. A delivery charge will be applicable.
  • If we do not hear from you within 5 days we will automatically make this change and process your payment on the new model.

Stolen Phones

We do not accept stolen or barred handsets. We check all received phones via www.checkmend.com a crime protection database, to ensure that the mobile phones are not barred or registered stolen. Should we find out at any stage of the order that your phone is stolen, we reserve the right to withhold or cancel payment. By placing an order through our website, you agree to co-operate with us and any authorities should we so request, we will pass them to the relevant authorities along with the name and contact details of the customer.

By submitting an order through our site you warrant that your mobile phone(s) comply with these terms.

Please be aware:

Please remove SIM and Memory cards before sending us your mobile phone. Any SIM or Memory cards received by us will be destroyed. We accept no liability or responsibility in the event that any phone that has been sent with its SIM card is lost and charges are then incurred. You shall continue to be responsible for such charges. You are responsible for cancelling any airtime contract linked to each mobile phone. We are not responsible for any call costs that may be incurred arising before, or after, receipt of your mobile phone, or arising from any other circumstances whatsoever.

Should you have any doubt, before sending in your phone.

We recommend you to remove all data prior to sending it in to us. We are neither responsible nor liable for the security, protection, confidentiality or use of such data. By sending your mobile phone to us you agree to release us from all and any claims, losses or damages with respect to the data stored or contained therein or on any media used in conjunction with the mobile phone.

Be aware that we will not accept liability or responsibility if a SIM card or a memory card is lost and charges are incurred before or after reception. You shall continue be liable for such charges.

You are responsible for cancelling any airtime contract linked to each handset. We are not responsible for any call costs that may be incurred arising before, or after, receipt of your handset, or arising from any other circumstances whatsoever.

By submitting an order through our site you warrant that the phone(s) comply with these terms.


Mobile phones will be returned to customers only if a lower price is offered and rejected.

Please ensure you remove SIM and memory cards before sending us your mobile. These will be destroyed upon reception and we will not be able to return them.



While we try to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.

Please note that we may revise these terms and conditions at any time by updating this page. We advise you to consult them regularly as they are binding on you once you place an order.


PhoneConvert offers payment by BACS or PayPal.

BACS payments will be in your account up to 48 hours after we accept your order. If you choose BACS it is the responsibility of the customer to enter the correct account number and sort code. We use software to verify these account details; we cannot take responsibility for account and sort codes that are input incorrectly. Please note that BACS payments cannot be reissued under any circumstances.

Compare and Recycle Privacy Policy

Your personal information

When you submit an order via Compare and Recycle you will provide information such as your address, name, phone number and email address. This information is sent to us over a secure connection and will be stored securely.

The information you provide will be passed on to the recycler you have chosen to sell to. This information is necessary in order for your chosen recycler to send you a sales pack (if requested) and to contact you during the course of the sale.

Compare and Recycle will not keep your bank details for any longer than it takes to pass your order onto your chosen recycler. Your contact details will be retained and Compare and Recycle and we will use this information to:

  • Inform you of the latest products, services and offers provided by Compare and Recycle (Atom Juice Ltd).
  • Share with carefully selected third parties (who may send marketing communication to you) unless you opt-out.

We may use any of the following methods to contact you:

  • Email
  • Telephone
  • Text or picture message
  • Post

Opt-out policy

If you do not wish to be contacted by Compare and Recycle or any of our selected 3rd parties you can opt-out by emaling contact@compareandrecycle.co.uk and requesting that we stop using your information for the purpose of marketing communication. You can also email Compare and Recycle should you have any questions about how we use your information.

See Full Privacy Policy