17/07/2013

Are you posting your phone according to Royal Mail's new restrictions?

Royal_Mail_logoOn the 15th of July Royal Mail brought in some new rules on how certain items must be sent through the post. The rules on batteries apply to anyone sending a phone off to a recycling company and if you don’t follow them then you may be unable to claim compensation if your phone goes missing in the post.

Since mobiles either have a built-in battery or have a removable battery stored inside Royal Mail state that the phone must be packaged in strong, rigid packaging; must be secured against movement and packaged so that the device cannot be accidentally activated. You’ll also need to take them to a Post Office counter.

Royal Mail state that not sticking to these requirements may prevent you from claiming compensation if the phone is lost of damaged in the post and it is possible they will dispose of parcels which are found to not stick to the new rules! You can read all about the new rules at – https://www.royalmail.com/posting-safely.

Lee

Lee

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