We are so confident about the trade-in offers on Compare and Recycle that we will match the highest offer found anywhere else online.
Just remember to contact us within 48 hours of placing your order on Compare and Recycle, and follow the checklist below to be eligible for a refund.
When you search for an offer to sell your mobile phone on Compare and Recycle, you are presented with various quotes from different merchants. This means that you get to choose from market-leading deals which best suit you by payment period, quote, free postage, reviews and more.
If you find a better offer to sell your mobile phone online - we’ll refund you the difference. We define the best offer as a quote provided by a recycling provider for your mobile phone at the time of placing the order. This guarantee will not be applied to the difference between the original quote and actual amount paid to the customer.
You are eligible for a refund under Compare and Recycle's Best Offer Guarantee, if the below criteria is met:
Compare and Recycle will not honour the refund under this best offer guarantee, if the following is applicable:
After selling your device to a merchant through Compare and Recycle, you have 48 hours to make a claim under this guarantee.
Fill in the contact form below with the subject: Best Offer Guarantee. Make sure you provide your order number and name of the merchant you placed your order with on Compare and Recycle, the proof of a higher quote is attached in the form of a screenshot. Claims that fail to follow these instructions will be regarded as invalid.