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  1. #1

    Thumbs up Resolved - Scam,very unhappy

    The same thing has happened to me as other people on this forum,wish I read this first.

    I was quoted 60, then they sent me a email quoting me 30 because they said there were excessive scratches on the screen.my phone was in very condition and had minor scratches.

    As other people have had the exact same problem,this is obviously a scam.

    I also had to pay 5 delivery witch they said was free.
    I am not happy and like other people on here i will be contacting BBC watch dog and trading standards. Do not use this service its a SCAM.

  2. #2
    MY customer ref: 1342456.

  3. #3
    Verified Recycling Merchant Mobile Phone Xchange's Avatar
    Join Date
    Jul 2010
    Posts
    12
    Hi,

    I have emailed you directly regarding your query so please get back to me when you can. Regarding the 5 charge to send your handset. We offer two labels to send- one is a freepost addressed label which costs you nothing, the other is a special delivery label which costs you the proce of a special delivery. I hope this helps.

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