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  1. #1

    Thumbs up Resolved - Scam,very unhappy

    The same thing has happened to me as other people on this forum,wish I read this first.

    I was quoted £60, then they sent me a email quoting me £30 because they said there were excessive scratches on the screen.my phone was in very condition and had minor scratches.

    As other people have had the exact same problem,this is obviously a scam.

    I also had to pay £5 delivery witch they said was free.
    I am not happy and like other people on here i will be contacting BBC watch dog and trading standards. Do not use this service its a SCAM.

  2. #2
    MY customer ref: 1342456.

  3. #3
    Verified Recycling Merchant Mobile Phone Xchange's Avatar
    Join Date
    Jul 2010
    Posts
    12
    Hi,

    I have emailed you directly regarding your query so please get back to me when you can. Regarding the £5 charge to send your handset. We offer two labels to send- one is a freepost addressed label which costs you nothing, the other is a special delivery label which costs you the proce of a special delivery. I hope this helps.

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