Hi Ruhul

I sent 2 Samsung C3510 Genoa (order ref 20178975) to yourselves which you received this morning an noticed BOTH phones had failed on excessive wear an tear you gave me an a counter offer Of £7.21 for each phone which I accepted and gave you the benefit of the doubt but I was slightly disappointed as I do take great care in looking after my phones.

An now I'm even more concerned as I've seen reviews which seemed to be having the same issue as I.

Regards

Jennifer